TMP UNIVERSAL JOURNAL OF RESEARCH AND REVIEW ARCHIVES
VOLUME 3 │ISSUE 4│YEAR 2024│OCT_DEC 2024
RECEIVED DATE
02/10/2024
ACCEPTED DATE
30/10/2024
PUBLISHED DATE
10/11/2024

THE ADOPTION OF ARTIFICIAL INTELLIGENCE IN HIGHER EDUCATION: A QUANTITATIVE ANALYSIS USING STRUCTURAL EQUATION MODELING

*1 Seyed Mohammad Ali Mostafavi

1 PhD, Department of Educational Management, Faculty of Management, Khwarazmi University, Tehran, Iran

Corresponding Author: Seyed Mohammad Ali Mostafavi

ABSTRACT

Global businesses have actively embraced the digital industry. The education sector also utilizes digital tools to enhance personalized learning and promote equity in education. New frontiers have been established in education through the use of artificial intelligence (AI)-based tools. As the role of AI in education is inevitable, the present research aims to identify the level of awareness in higher education regarding the application and acceptance of AI. This study explores how AI has enhanced their learning experience and impacted faculty engagement in higher education. Using a quantitative research approach and a structural equation model, the factors influencing the acceptance of AI in this field were examined. The findings indicated that the implementation of AI has led to the evolution of robust assessment methods, resulting in increased faculty engagement. This study identified that attitudes, applications, and behavioral intentions play a significant role in influencing work engagement and the acceptance of AI in the higher education system.

Keywords : Artificial Intelligence, Attitude, Behavioral Intention, Education

INTRODUCTION

Artificial intelligence (AI) has become a popular and widely used topic in various fields, including education. In higher education, the integration of artificial intelligence in the learning process increases student participation, improves learning outcomes, and provides personalized learning experiences (Lainjo & Tsmouche,2023). One approach to incorporating artificial intelligence into higher education is through blended learning models that combine traditional education with online learning activities (Chan, 2019). This composition examines the analysis of artificial intelligence in blended learning models in higher education, drawing on relevant sources to provide a comprehensive understanding of the topic. Artificial intelligence plays a vital role in

improving the quality of higher education in different ways (Choi, 2020). Artificial intelligence- based learning methods have been used to evaluate students' performance records, determine their strengths and weaknesses, and provide learning experiences tailored to their individual needs. This approach provides students with a toolkit model to acquire knowledge more effectively with a productive outcome (Aldosari, 2020). Artificial intelligence-based technology such as chatbots, virtual assistants, and adaptive learning systems provide immersive learning experiences that help students explore more complex theories and solutions in a more interactive and meaningful way (Chaudhry et al., 2023; Pradana et al., 2023).

Artificial intelligence-powered chatbots provide immediate and personalized support to learners, addressing their academic and organizational needs, such as answering questions about course materials or providing information on course registration and accessing primary sources. These systems have successfully analyzed data to predict which students are at risk of dropping out or experiencing academic difficulties. This filtering helps faculty and support staff identify at-risk students and provide the support they need to succeed (Wenge, 2021). Artificial intelligence literacy refers to the knowledge and skills needed to understand, use, and evaluate artificial intelligence technologies and their applications (Ng et al., 2021). Developing AI literacy among students is critical as it equips them with the skills to navigate an increasingly AI-driven world and make informed decisions (Zhao et al., 2022). Higher education in the 21st century is rapidly advancing due to progress in technology, globalization, and changing student demographics. With the widespread availability of online learning platforms, universities are increasingly offering courses and programs that can be completed entirely online (Dieguez et al., 2021). This practice allows more students to access higher education and provides more flexibility in their learning process (Neumann et al., 2021). As educational sectors become significantly more diverse, students enroll and learn from a wider range of environments, leading to a greater emphasis on intercultural understanding and citizenship. As the pace of technological change is increasing, universities play a more important role in driving innovation and research (Amornkitpinyo et al., 2021). Employers prefer graduates with specific skills and competencies rather than extensive training. As a result, institutions are shifting toward more skill-based learning models that provide students with practical, job-focused skills (Kocak et al., 2021). Education is identifying multiple ways to meet the needs of stakeholders to improve the quality of higher education (Khan et al., 2022). One of the most promising solutions to increase education is through the implementation of artificial intelligence (AI) (Chedrawi & Howayeck, 2019). The future of artificial intelligence in education is very promising, as technology is achieving great change and improvement in the way of learning and teaching (Mishra, 2019).

Artificial intelligence significantly improves the performance and engagement of faculty in higher education. As educational staff in higher education play a crucial role in administrative and academic affairs and are fully engaged in supervisory, accreditation, and other important activities, the acceptance of artificial intelligence can help faculty in automating administrative tasks, such as grading assignments, tracking attendance, and providing student feedback, among others (Bison et al., 2021). AI also helps professors identify areas where they can improve their teaching skills and have opportunities for professional development. For example, AI-based coaching tools provide professors with feedback on their teaching performance and suggest areas for improvement (Minkwicz & Kampers, 2021). The blended learning model combines face-to- face instruction with online learning activities and creates a flexible and interactive learning environment. This model enables a personalized learning experience, as students can quickly engage with the subject and receive immediate feedback. Blended learning also improves active learning, encourages students to collaborate, and improves critical thinking and problem-solving skills (Chan, 2019; Della Fadhilatunisa et al., 2020). Integrating artificial intelligence into the blended learning model offers numerous opportunities to enhance the learning experience in higher education. Artificial intelligence technologies can be used to personalize learning by adapting teaching materials and assessments to students' needs and preferences (Popnici and Kerr,

2017). Ethical considerations related to artificial intelligence literacy in blended learning models have also been investigated. A study examined ethical issues related to artificial intelligence in education and emphasized the importance of educating students about the ethical implications of artificial intelligence technologies. This study suggested incorporating ethical discussions and case studies into the curriculum to promote ethical AI literacy among students (Ng et al., 2021).

AI algorithms have the ability to analyze individual learning patterns, allowing lessons to be tailored to suit different preferences. The findings of this research help organizational policy makers to understand how to understand the adoption of new technology in higher education and enable them to provide the necessary infrastructure and training to overcome specific challenges.

Background

The contribution of appropriate models, research techniques and language skills, particularly in reading, writing and vocabulary acquisition, are the main areas of focus in this issue. All natural language processing (NLP) systems that help develop critical skills related to educational environments, such as self-reflection, answering difficult questions, problem solving, and decision-making abilities, are supported by artificial intelligence (Sandu & Gide, 2019). The main elements that may influence the adoption of AI are: learning anxiety, desire to connect, knowledge acquisition and classroom interaction. The individual characteristics of the participants, such as their capacity for critical thinking and the capacity to solve complex problems, may serve as an added value for the adoption of artificial intelligence (AI). Artificial intelligence will have an immediate impact on decision makers in higher education institutions (Chatterjee & Bhattacharjee, 2020; Liang et al., 2021; Liu et al., 2021; Tyson & Sauers, 2021). According to studies, when (AI) is used well in educational contexts, public attitudes towards the use of these programs change. As their learning styles and techniques increase in how and when they learn, effectiveness in use and implementation may influence faculty and student opinions.

One of the most important elements promoting the adoption of AI at the higher education level is the enthusiasm of the people who make up the sample to launch the user experience and create a structured organization. Adoption of this innovation may accelerate due to the benefits of AI technology. According to studies, perceived usefulness and ease of use may have a positive and significant effect on acceptance (Liu et al., 2021).

Development of hypotheses and conceptual model

Artificial intelligence is increasingly integrated into various sectors, including higher education.

The Technology Acceptance Model (TAM) by Davis (1989) and the Unified Theory of Technology Acceptance and Use (UTAUT) developed by Venkatesh et al (2003). Sohn & Kwonin (2020) proposed a theoretical framework that shows the influence of facilitating conditions, awareness, perceived risk, perceived expectation, effort expectation, acceptance of artificial intelligence in society on attitude and behavior, which in turn leads to work engagement. And the use of artificial intelligence in higher education is progressing. Both TAM and UTAUT theoretical models describe and predict variables that influence user acceptance and use of information technology.

TAM suggests that users' adaptation and use of technology is influenced by users' perceptions of its usefulness and ease of use (Dulle & Minishi-Majanja, 2011). This model provides a useful framework for understanding the factors that influence the adoption and use of AI technologies in higher education (Popenici & Kerr, 2017). By identifying key factors influencing adoption and use, TAM can help inform the design and implementation of AI technologies that are more likely to be adopted and used effectively by faculty and students.

Similarly, UTAUT is an extension of the earlier Technology Acceptance Model (TAM) and includes additional factors that influence user behavior. UTAUT suggests four factors that significantly influence user acceptance and use of technology (Williams et al., 2009). An individual's performance expectation is such that they believe that the use of technology will increase their job performance. Effort expectancy focuses on the degree of ease associated with using technology (Sanusi, 2022). Similarly, social influence is the degree to which one perceives that others believe they should use the technology, and finally, facilitating conditions are the degree to which one believes that technical support and resources are available to support technology use Mohamed Zabri et al., 2023).

Table 1. Overview of previous studies on artificial intelligence in higher education

Reference

Title

Target Group

Method

Purpose

[30]

How to teach

For the coaches

A review of

Challenges and

responsible AI in

and for the

approaches

opportunities in

Higher

incentives of this

how to teach

Education:

solution

responsibility

challenges and

with artificial

opportunities

intelligence in

higher education

[31]

Generative AI in

Higher education

Empirical

relationship

higher education

between

and

education and

beyond. Business

application of

Horizons

skills in higher

education

[32]

Artificial

Faculty

interview

Application of

intelligence

artificial

potential in

intelligence and

higher education

learning

institutions

environment

enhanced

learning

environment in

Romania and

Serbia

[33]

Artificial

Higher education

Empirical

The impact of

intelligence,

institutions

artificial

Machine learning

intelligence on

and extended

curriculum

reality: Potential

design and future

problem solvers

orientation

for higher

education issues

[34]

Artificial

Higher education

Empirical

Application of

intelligence in

institutions

artificial

higher education:

intelligence and

the state of the

learning

field

environment

Attitude (ATT)

Emotions are displayed by people to perform a behavior with a positive or negative goal. This feeling covers the attitude (Fishbein and Ajzen, 1975). Davis et al. (1989) in this theory of technology acceptance model (TAM) assumes that behavioral intention (BI) is evaluated by the individual's attitude towards using a system. Attitude (ATT) affects users' behavioral intention (BI) (Ajzen, 1991) as found in the theory of planned behavior (TPB). Attitude (ATT) acts as a strong mediating variable to interpret the behavioral intention (BI) (Aboelmaged, 2010, Cox, 2012).

H1: People's attitude (ATT) in adopting artificial intelligence in higher education has a positive and significant effect on users' behavioral intention (BI).

H2: Facility conditions (FC) significantly affect users' attitudes in adopting artificial intelligence in higher education.

H3: Awareness (AW) significantly affects attitude towards AI adoption in higher education.

Applications of artificial intelligence in higher education

The introduction of a digital learning approach changed the landscape of the higher education system (Khaza and Empongos, 2022). One of the primary applications of artificial intelligence in higher education is to improve the learning experience for students (Ge & Hu, 2020). Furthermore, (Chang et al., 2022; Kelly et al., 2023), identified how the adoption of artificial intelligence has changed society's view of education.

H4: Acceptance of Artificial Intelligence by Faculties (APP) for society has a significant effect on the attitude towards the use of Artificial Intelligence in higher education.

Behavioral Intention (BI) and Adoption of Artificial Intelligence (AI) in Higher Education

Behavioral intention (BI) is associated with the feeling of evaluating a person's intention to perform a specific behavior (Fishbein and Agen 1975). This behavioral intention (BI) is an effective predictor of performing the actual activities in which the intention is expressed Zhang and Guterrez, 2007). BI acts here as a mediating variable that effectively affects the performance of behavior in favor of that activity to which a person's intention is expressed (Nasrallah, 2014). Judging from this important point of view, the following hypothesis is formulated.

H5: Users' behavioral intention (BI) to adopt artificial intelligence in higher education has a positive and significant effect on the adoption of artificial intelligence in higher education (AI).

Document image

Figure 1. Conceptual model

Structural Equation Modeling (SEM)

The relationship between latent variables is evaluated with the help of SEM. SEM checks whether the structure of the model is regular and correct. It also helps to check whether the structure was able to display the data or not. The results are shown in Table 2.

Table 2. Cronbach's α, VIF and AV estimates

Item.No

VIF

Α

AVE

AI

BI

ATT

FC

AW

APP

4

3.7

0.892

0.797

0.893

APP

5

3.9

0.901

0.825

0.909

0.533

AW

5

4.1

0.876

0.830

0.912

0.534

0.502

FC

5

4.0

0.912

0.832

0.919

0.545

0.556

0.513

ATT

4

4.4

0.896

0.841

0.917

0.508

0.534

0.515

0.505

BI

5

4.4

0.910

0.854

0.910

0.506

0.511

0.562

0.556

0.598

AI

Table 3. Summary of the appropriate model related to the research model

value in the model

Recommended amount

Fit index

2.016

≤ 3.000 ( Kline ، 2005 )

Chi-Square (χ2)/Degree of Freedom (df )

0.907

≥ 0.900 ( Hoyle ، 1995 )

Goodness of Fit Index (GFI)

0.842

(1993,Segars and Grover)≥ 0.800

Adjusted Goodness of Fit Index (AGFI)

0.957

( Hair et,2006)≥ 0.930

Comparative Fit Index (CFI)

0.962

≥ 0.950 ( Sharma et,2005)

Tucker Lewis index (TLI)

  1. (APP) and (AE) have a significant effect on the attitude (ATT) of stakeholders of higher education institutions to adopt artificial intelligence.

  2. The condition (FC) has a positive and significant effect on the attitude (ATT) of stakeholders of higher education institutions to adopt artificial intelligence.

  3. Behavioral objective (BI) has a positive and significant effect on the adoption of artificial intelligence in higher education.

    CONCLUSION

    The current research identified the relationship of significant factors in the use of artificial

    intelligence in higher education. This research showed that factors such as attitude (ATT) of people play an important role in accepting artificial intelligence in higher education, artificial intelligence applications in higher education and behavioral intention (BI). The result of the study shows that rapid advances in AI technology have made it easier to implement AI solutions in various industries, including higher education. Based on the hypothesis test, the research realizes the role of artificial intelligence in improving learning and creating motivation. Finally, the result of this study emphasized that the applications of artificial intelligence in higher education, awareness and facility conditions are variables that have the potential to improve the attitude towards the application of new technology in the usual methods of teaching, learning and assessment.

    The findings of this study shed light on the transformative effects of rapid advances in AI technology.

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